joshuafhiggins/general-support-template
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feat: faqs and docker

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Joshua Higgins
2026-01-16 12:50:58 -05:00
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Q: What are your support hours?
A: Our support team is available Monday through Friday, 9 AM to 5 PM EST. We typically respond within 24 hours.
Q: How do I reset my password?
A: Click the "Forgot Password" link on the login page and enter your email address. You'll receive a reset link within a few minutes.
Q: Do you offer refunds?
A: Yes, we offer a 30-day money-back guarantee on all purchases. Contact us through this form to request a refund.
Q: How can I update my account information?
A: Log into your account, navigate to Settings, and select "Profile" to update your personal information.
Q: Is my data secure?
A: Absolutely. We use industry-standard encryption and security practices to protect your data. Your information is never shared with third parties.